Whether you have a question about your order, need help with our products, or simply want to share your creative ideas — we’re always happy to connect.
Our customer support team is small but passionate, and we aim to respond to every message within 24–48 hours (Monday–Friday).

📧 Email

eiflowdiamondart@gmail.com

For the fastest response, please include your order number (if applicable).

🕓 Customer Service Hours

Monday – Friday: 9 AM – 6 PM CST
Closed on weekends and public holidays.

💬 Get in touch

You can also reach us using the contact form below — simply fill in your name, email, and message, and we’ll reply as soon as possible.

🔗 Quick Help

Before contacting us, you may find quick answers in our FAQs
 or Shipping Policy pages.

✨ Our Promise

At Eiflow, we value every customer and every piece of art you create.
Your questions are important to us, and we promise thoughtful, personal responses — never automated replies.